We offer you the option of purchasing an item on loan and paying the loan in installments. Through the BNPL offering, you are able complete a purchase from LOOP merchants via your allocated Buy Now Pay Later (BNPL) credit limits.

BNPL (Buy Now Pay Later) is a payment option available to Loop customers enabling them to acquire goods on credit. The Bank shall make full payment for goods to the merchant and charge you with interest over a period.

For now, there is no option to top up on an already existing Investment. However, you can create up to a maximum of 30 Investment accounts and manage them through the portfolio view.

View the specific details of the various investments you have in your portfolio. To view your investment details, click on the specific investment from the investment summary.

To fund your accounts, you can move funds from either your LOOP current account or your Linked card.

To set-up a LOOP Investment, follow these 5 easy steps:

1. Go to the Home Page
2. Select ‘Investment’
3. Click on Set up Investment then Enter the Investment Title and the amount
4. Select Investment Period of between 3 months to 12 months and select break option.
5. Select the action at maturity either as ‘Payout’ or ‘Re-invest’ then Select ‘Proceed’ to complete set-up.

The ‘Withdraw’ option on your specific set Investment allows you to withdraw from your set investment funds after a period.

Should you withdraw from your investment and you had not selected a break option, the return on investment rate will be revised downwards to take into account the unexpected request.

You will also be able to view your interest earned to withdrawal date.

To withdraw funds from your investment account;

1. Go to the Home Page
2. Select ‘Investment’
3. A display summary of your Set Investments will appear
4. Choose the specific investment that you would like to withdraw from and click on the ‘Withdraw’ button at the bottom of screen
5. A notification will appear on the screen for you to confirm your withdrawal request and advice you on the applicable interest rate. If Ok with the terms, your request will be received and the funds availed in your account in 48 hours.

Break option: This option should be set to Y if you think you will need to access the funds invested before the maturity date. This option has a direct impact on the return on investment.

Payout: On Maturity of the investment, we will pay out your Investment amount plus any interest earned to date into your LOOP current account.

Re-invest:  On Maturity of the investment, we will re-invest your investment plus interest earned to date for another similar period.

Your investment will earn an applicable interest rate that ranges from 6% to 7% depending on your investment tenure and break options you select while setting up your investment.

This is an investment option offered to customers that seek to preserve and grow their cash, with a guaranteed rate of return on their invested amount.

The minimum amount you can invest is KES 1,000 while the maximum is KES 999,999.

You can choose to invest for a period of 3 Months, 6 Months, 9 Months or 12 Months.

This is a summary display of your total investments set up on specific projects and their average effective rate of return. You are also able to view your set investments list by name.

1. On the Account page
2. Click on the ‘Overdraft’ menu
3. The overdraft screen will appear
4. You should be able to view utilized and available Overdraft

• Complete your registration
• Make LOOP your primary account, channel your business proceeds through LOOP, and transact for at least 3 months.
• If you have a good credit history and we are happy with your transaction activity on LOOP, we will communicate to you your LOOP Overdraft limit. 

1. On the Account page
2. Click on the ‘Overdraft’ menu
3. Click on Deactivate Service
4. If you have an existing Overdraft, a pop notification will appear requesting to regularize your account. If you have sufficient funds in your wallet click yes. It will automatically pay the utilized overdraft amount and deactivate Overdraft.
5. Input the authorization PIN, you will receive a notification confirming the Overdraft has been deactivated.

• Pre-approved and advised limit based on activity and utilization of LOOP services
• Repayable monthly
• Fully automated and instant lending process
• All applicable fees Facility, Credit Insurance and Excise duty shall be collected upfront on disbursement.

• 1. On the Account page
  2. Click on the ‘Overdraft’ menu
  3. Accept the Terms and Conditions
  4. Click Activate Overdraft
  5. Select the amount you would like to activate
  6. Input your 4-digit PIN for authorization
  7. Overdraft offer letter will be sent to your either via email, SMS or In-app.
  8. Input the offer ref code and accept
  9. Input the authorization PIN

This short-term credit facility allows you to complete your LOOP transactions even when you have insufficient funds in your account.

1. On the Account page
2. Click on the ‘Overdraft’ menu
3. Your available limit will be displayed here.

– Your loan limit is all data driven and is fully dependent on your LOOP Activity as well as your credit history.

– Simple Application process – no paperwork, no red tape and is instant!

– Loop term loans will extend unsecured credit from KES 50,000 to KES 3,000,000.

– The repayment period will range from 6 month to 36 months

– The applicable interest rate on LOOP Loans will differ from a customer to customer and will be determined by an individual’s credit history rating and the tenor of the loan.

It is quite simple;

1. Complete your registration on LOOP.
2. Make LOOP your primary account, channel your salary or proceeds from your business (other earnings) through LOOP, and transact for at least 3 months.
3. If you have a good credit history and we are happy with your transaction activity on LOOP, we will assign you a loan limit.