How to Cancel a Standing Order

Step 1:
Tap on Manage

Step 2:
Tap on Standing Orders

Step 3:
Choose the standing order you wish to cancel

Step 4:
Tap on the three dots in the top right

Step 5:
Tap on Cancel

Step 6:
Confirm the cancellation

Step 7:
Enter your PIN

Congratulations
That’s it.

How to Fund Account via Linked Card

Step 1:
Tap on Manage

Step 2:
Tap on Deposit

Step 3:
Select your preferred linked card

Step 4:
Enter amount and confirm payment

Step 5:
Enter your card’s CVV number

Step 6:
Choose your preferred checkout channel

Step 7:
Enter your PIN

Congratulations
You’ve done it.

How to Make Payment to LOOP Till

Step 1:
Tap on Pay By Code

Step 2:
Select LOOP

Step 3:
Enter LOOP Till number

Step 4:
Enter amount and payment reason

Step 5:
Choose preferred source of funds

Step 6:
Review payment summary

Step 7:
Enter your PIN

Congratulations
That’s it.

How to Make Payment to Mobile Money Till

Step 1:
Tap on Pay By Code

Step 2:
Select Buy Goods or Pay Bill

Step 3:
Enter Pay Bill number, Account number and amount

Step 4:
Choose preferred source of funds

Step 5:
Review payment summary

Step 6:
Enter your PIN

Congratulations
You’ve done it.

How to Make Payments via Scan To Pay

Step 1:
Tap on Scan To Pay

Step 2:
Scan the QR Code

Step 3:
Enter the amount

Step 4:
Choose preferred source of funds

Step 5:
Review payment details

Step 6:
Enter your PIN

Congratulations
That’s it.

How to Pay for Utilities

Step 1:
Tap on My Bills

Step 2:
Select the utility you want to pay

Step 3:
Enter account details and the amount

Step 4:
Choose preferred source of funds

Step 5:
Review payment details

Step 6:
Enter your PIN

Congratulations
You’ve done it.

How to Send Money to Bank

Step 1:
Tap on Send Money

Step 2:
Choose beneficiary’s bank

Step 3:
Enter beneficiary’s bank details

Step 4:
Enter amount

Step 5:
Choose preferred source of funds

Step 6:
Tap on Pay Now

Step 7:
Enter your PIN

Congratulations
That’s it.

How to Send Money to Many

Step 1:
Tap on Send Money

Step 2:
Choose preferred channel under Send to Many

Step 3:
Enter beneficiaries’ details; up to 20 beneficiaries

Step 4:
Enter amount to send to each beneficiary

Step 5:
Choose preferred source of funds

Step 6:
Tap on Pay Now

Step 7:
Enter your PIN

Congratulations
You’ve done it.

How to Send Money to Mobile Number

Step 1:
Tap on Send Money

Step 2:
Choose preferred mobile money channel

Step 3:
Enter beneficiary’s details and amount

Step 4:
Choose preferred source of funds

Step 5:
Tap on Pay Now

Step 6:
Enter your PIN

Congratulations
That’s it.

How to Set Up a Standing Order

Step 1:
Tap on Manage

Step 2:
Tap on Standing Orders

Step 3:
Tap on Create a New Standing Order

Step 4:
Choose preferred channel

Step 5:
Enter beneficiary’s details

Step 6:
Enter standing order details

Step 7:
Enter frequency and time range

Step 8:
Review standing order details

Step 9:
Enter your PIN

Congratulations
You’ve done it.