LOOP x Festive Campaign FAQs

LOOP 10% CASHBACK CAMPAIGN – LOOP SHOPPING FESTIVAL

1. What is the LOOP 10% cashback campaign?

This is an incentive for all LOOP customers who make purchases of KES 2,000 or more and pay using their LOOP Card, LOOP App to MoMo Till and LOOP Till.

2. Who are the participating merchants?

Merchant Mall/Physical Presence Whitelisted Channel
OPPO Two Rivers, Waterfront, BBS Mall, Shujaah Mall Kilimani, Garden City, TRM, Koinange Street, Meru, Nakuru, Kisumu, Mombasa Loop Till
HOTPOINT Mega City Mall Kisumu, Binaa Complex Karen, Imaara Mall, Victoria Square, Yaya Centre, Sarit, Garden City, Village Market, 680 Hotel, Likoni Mall, Nyali Centre, Ruiru, Rupas Mall Eldoret Loop Till and Card
JAVA JAVA – Find a Store Card
QUICKMART Over 60 Locations Card
TACC Lavington, Garden City, Nyali. Tile & Carpet Centre: Parkside Towers, Athi River, Mombasa, Nyali LOOP Till and Card
Cute Kitchen CBD & Mombasa Road LOOP Till
FoneXpress Countrywide LOOP Till
BATA Countrywide Card
Samsung Ropem LOOP Till
Samsung Galaxy Sarit, Karen Hub, Waterfront, Capital Centre, Ciata, Garden City, Kilimani, Delite MoMo Tills
Samsung Links CBD LOOP Tills
Lifestyle Hub LOOP Till
MOOKH Online Card
LINTONS The Junction Mall, Village Market, Hilton Arcade, Nairobi CBD, Garden City Mall, Westgate Mall, Galleria Mall, Two Rivers, Yaya, Jubilee Insurance House Nairobi CBD, 680 Hotel Nairobi CBD, The Hub, Sarit Centre, Capital Centre, The Promenade Nyali, Mwitu Centre Meru, Mega Mall Nairobi, Buru Buru, Beauty Box (Nyali) Imaara Mall, United Mall Kisumu, Westlands Square, Greenwood Mall Meru, Cedar Mall Nanyuki, Broadwalk Mall Nairobi, SBS Mall Mombasa, Mwanzi Market Westlands. Card – In stores
Simbisa Card
Kilimall (Ugavi) Sarit, Moi Ave. Kilimani Loop Till
TravelDuqa Online Loop Till
Bountiful Loop Till
Samsung Jaicom Imaara, Galleria, Gateway, Lavington MoMo Tills
Shell Shell Stations MoMo Tills

3. How long will the campaign run?

The promotion is scheduled to run from 29th November 2024 to 31st January 2025. However, the management reserves the right to extend or terminate the campaign at any time, as per the Terms and Conditions.

4. What is the reward on offer?

Customers will receive a 10% cashback when they pay via the marked/whitelisted channel for purchases worth KES. 2,000 or more.

5. What is the maximum cashback amount?

The maximum cashback amount per customer is KES. 5,000 per day.

6. What is the maximum cashback amount a customer can get from per merchant throughout the campaign period?

The maximum cashback amount per customer per merchant is KES. 5,000 throughout the campaign period.

7. What is the maximum cashback amount a customer can get throughout the campaign period?

The maximum cashback amount per customer throughout the campaign period is KES. 10,000.

8. Who can participate in the campaign?

The promotion is open to all LOOP customers who use their LOOP Card or LOOP APP to make payments to the channel whitelisted for cashback per merchant.

9. When is the cashback applied?

The cashback is applied instantly.

IMPORTANT NOTE!

LOOP does not require an account holder to send airtime, money or other consideration in order to award any of the promotion prizes and will not be liable for any losses or other damage incurred by any LOOP account holder who does not heed this caution.

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